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ICSRADM · Registering as Listener

International Conference on Smart Retailing and Digital Marketplaces

10th Apr – 11th Apr 2027 Milan, Italy Standard / Physical Participation
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$180
standard · $180
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Official invitation letterIssued automatically after registration
Certificate & digital materialsGet certificate, slides and resources
Supporting global researchConnect with researchers across 30+ countries

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Terms & Conditions

1. Policy on Cancellations & Refunds:

➤ A full refund is possible only if the cancellation request is submitted at least 70 days before the conference, with formal paperwork completed at least 60 days prior.

➤ If cancellation occurs between 60 and 30 days before the event, partial refunds may be granted based on administrative costs incurred.

➤ If a participant is unable to attend the conference due to personal reasons and cancels within 30 days of the event, the registration fee is non-refundable. However, the paid fee will be retained as a credit, allowing participation in any of EFSTM’s international conferences within one year from the date of registration.

➤ Registrations made less than 30 days before the event are not eligible for refunds, but may be transferred to another EFSTM conference.

➤ If the conference format is changed from in-person to virtual, refunds will not be provided.

➤ A basic cancellation charge of 50 USD will be deducted from all refunds.

➤ Virtual registration refunds are not applicable, but credit will be issued for future conferences.

➤ If the organizer cancels the event, 100% credit will be issued for future conferences within one year. The registrant must provide the next conference details within 6 months.


2. Participation & Registration Requirements:

➤ To attend an EFSTM event, participants must complete the registration process within the stipulated time.

➤ If cancellation occurs between 60 and 30 days before the event, partial refunds may be granted based on administrative costs incurred.

➤ The event schedule, venue, and format are subject to changes at the discretion of the organizers, with prior notice sent via email.

➤ EFSTM is not liable for any financial losses resulting from changes in event details.

➤ Fees paid for registration are strictly non-refundable.

➤ If the primary author cannot participate, a co-author may attend instead, but refunds will not be granted for non-attendance.

➤ Registrations with concessions are not refundable.

➤ Registrants must contact the team for updates after registration. Failure to do so may invalidate registration.

➤ Failure to respond to communications within 15 days or submit the registration form within 7 days will invalidate registration.


3. Submission & Publication Norms:

➤ Researchers submitting papers to EFSTM must ensure their institution or supervisor is aware of their submission.

➤ Each submission is subject to a rigorous peer review before being accepted for presentation.

➤ Only papers linked to a completed registration will be included in conference proceedings.

➤ The submitting author is considered the primary author; EFSTM does not verify individual authorship claims.

➤ If any concerns regarding authorship arise and are validated, the paper will be withdrawn without reconsideration.

➤ Once a paper is removed, it cannot be reintroduced into any EFSTM publication.

➤ All Authors and Co-authors must inform their respective Dept. Head/Principal/Guide about the paper submission.

➤ All papers will undergo review by two internal or external reviewers.

➤ Only registered papers will be published.

➤ Suspended papers will not be republished or distributed.


4. Travel & Accommodation Responsibilities:

➤ Attendees are responsible for making their own travel and lodging arrangements.

➤ EFSTM does not provide logistical assistance for travel or accommodation.

➤ The organization bears no responsibility for expenses incurred due to conference modifications or rescheduling.

➤ No refunds will be provided due to travel or accommodation unavailability.

➤ Registration fees do not include travel or accommodation.


5. Visa & Invitation Letter Policy:

➤ EFSTM does not engage directly with consulates or embassies on behalf of attendees.

➤ Participants must handle their own visa applications and processes.

➤ The invitation letter is provided solely for conference attendance and does not serve as a document for immigration, employment, or residency purposes.

➤ The letter assists in visa applications but does not guarantee visa approval.

➤ EFSTM for visa denials or processing delays, and all related costs are borne by the applicant.

➤ Any alterations or unauthorized use of the invitation letter will result in its invalidation and possible cancellation of conference participation.

➤ Legal action may be pursued if the document is misused.

➤ By accepting the invitation letter, attendees agree to comply with international travel regulations and ethical participation standards.

➤ If the delegate receives the conference invitation letter but cannot attend the conference, no refund will be provided.

➤ Registrations made near or after the registration deadline will be considered for virtual participation, with eligibility for a future conference.


6. Registration Transfers:

➤ Registrations may be transferred to another individual from the same institution if the original participant cannot attend.

➤ Transfer requests must be made via email to [email protected] with necessary details and supporting documents.

➤ Transfers must be requested at least 14 days before the event; otherwise, they will not be accommodated.

➤ Transferred registrations are not eligible for refunds.

➤ If the invitation letter is received, transfer must be completed within 7 days or 20 days prior to the conference.

➤ If there is a change in the conference, the registrant must inform the team at least 25 days prior to the conference date.

➤ Fully paid registrations are transferable to others from the same organization.

➤ Registration can be transferred to another conference within one year.


7. General Considerations:

➤ Any modifications or cancellations must be communicated in writing to [email protected]

➤ Registration confirms acknowledgment and acceptance of these policies.

➤ EFSTM does not initiate automatic transactions; all payments are voluntarily completed by registrants.

➤ Once registered, participants must submit a conference registration form within three days for confirmation.

➤ Travel plans should only be finalized after receiving the official conference itinerary, which will be shared 15 days before the event.


8. Conference Programme and Participation Policy:

➤ To facilitate a diverse and coherent programme, the Organiser may integrate related research subjects across disciplines into interdisciplinary or multidisciplinary sessions focused on wider learning, academic discussion, and research networking.

I agree to the Terms & Conditions and Refund & Cancellation Policy of the website https://efstm.com/
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Registration summary

ConferenceICSRADM
ModeStandard / Physical
ParticipationListener
Registration fee$180.00
Bank charges (5.8%)$10.44
Total payable $190.44
Includes all bank processing charges — the amount above is exactly what will be charged.

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Benefits of Registering as Listener

Access to Conference Sessions
Networking Opportunities
Certificate of Participation
Invitation Letter Support
Conference Kit / Materials
Access to Keynote Sessions
• CONFERENCE SESSION TRACKS
EFSTM conference tracks support global knowledge exchange, innovation, and sustainable development priorities across diverse disciplines.
SDG Wheel

SDG-Aligned Research Themes

This conference aligns its research sessions with the United Nations Sustainable Development Goals.

SDG 8 SDG 9 SDG 11 SDG 12
01 Innovations in Smart Retailing

This track explores cutting-edge innovations in smart retailing, focusing on the integration of technology to enhance consumer experiences. Papers may address advancements in automation, IoT applications, and the role of digital tools in transforming retail operations.

02 E-Commerce Platforms and Consumer Behavior

This session examines the dynamics of e-commerce platforms and their impact on consumer behavior. Research contributions should analyze how platform features influence purchasing decisions and customer loyalty.

03 Omnichannel Strategies for Enhanced Customer Engagement

This track investigates effective omnichannel strategies that facilitate seamless customer engagement across various touchpoints. Submissions should highlight best practices and case studies demonstrating successful integration of online and offline channels.

04 AI Applications in E-Commerce

This session focuses on the application of artificial intelligence in e-commerce, including chatbots, predictive analytics, and personalized marketing. Papers should explore how AI enhances operational efficiency and customer satisfaction.

05 Personalization Techniques in Digital Marketplaces

This track delves into personalization techniques employed in digital marketplaces to improve customer experiences. Contributions should discuss the effectiveness of personalized recommendations and targeted marketing strategies.

06 Data Analytics for Retail Performance Optimization

This session highlights the role of data analytics in optimizing retail performance and decision-making. Research should focus on methodologies for leveraging big data to enhance inventory management and sales forecasting.

07 Mobile Commerce Trends and Challenges

This track addresses emerging trends and challenges in mobile commerce, including user experience design and payment security. Papers should analyze the implications of mobile technology on consumer purchasing behavior.

08 Recommendation Systems in E-Commerce

This session explores the development and implementation of recommendation systems in e-commerce platforms. Contributions should evaluate the effectiveness of various algorithms in improving customer engagement and sales.

09 Enhancing Customer Experience through Digital Transformation

This track examines how digital transformation initiatives can enhance customer experience in retail environments. Submissions should provide insights into successful digital strategies and their impact on customer satisfaction.

10 Supply Chain Integration in E-Commerce

This session focuses on the integration of supply chain management practices within e-commerce frameworks. Papers should explore the challenges and solutions related to logistics, inventory control, and supplier relationships.

11 Brand Management in the Digital Age

This track investigates the evolving landscape of brand management in the context of digital marketplaces. Contributions should analyze strategies for building brand equity and maintaining brand loyalty in an online environment.

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